RETURN POLICY
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at bodycare@lelavsport.com to obtain a Return Merchandise and eligible product and return form , then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange five (5) days from the receipt of your item to process your return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Our Return Policy: We want you to be completely satisfied with your purchase. If you're not, we offer the following options:
● Unopened Items: You may return unopened items for a full refund within 30 days of your purchase date. Please ensure the item is in its original packaging.
● Partially Used Items: We understand that sometimes products need to be tried. If you've used part of the product and are not happy with it, you can return it for store credit or an exchange within 60 days of your purchase date.
● Please contact us Bodycare@lelavsport.com to initiate a return or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: